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Ordering and Delivery

Ordering

If you would like to order a product you can add it to your shopping bag. In your shopping bag you can always make changes to your order. If you are done shopping you can proceed to checkout, where you can choose to pay with safe payment methods such as Visa, Mastercard, Paypal and American Express. 
When you are ordering your products don't forget to take a look at our special offers:
- Multi-buy offers: The more you buy of the same product, the more money you save.
- Bundle offers: The more you buy of the same brand, the more money you save.

If you shop at myHair.co.uk regularly you can create a personal account. That makes shopping easier, because you won't have to fill in you personal details everytime you order. If you don't want to create an account you can also order as a guest.

Delivery
Orders placed on a business day before 10pm will be shipped the same day. If you order during the weekend, we will pack and ship your order on monday. You don't pay delivery costs for orders worth £40,00 or more, otherwise the delivery costs are £7,03 for deliveries within the UK. 

As soon as we have handed over your package to UPS you will receive a Track & Trace number in order for you to track your order. 

Below you can find the delivery costs for every european country we ship to. 

Country  Delivery costs  Free shipping from
Belgium                €   4,95                              € 40,00
Bulgary                € 16,95                              € 55,00
Cyprus                € 18,95                              € 65,00
Denmark                €   8,95                              € 50,00
Germany                €   7,95                              € 35,00
Estonia                € 16,95                              € 60,00
Finland                € 11,95                              € 55,00
France                € 10,95                              € 50,00
Greece                € 16,95                              € 60,00
Hungary                € 16,95                              € 60,00
Ireland                € 11,95                              € 50,00
Italy                € 10,95                              € 50,00
Latvia                € 16,95                              € 60,00
Luxembourg                €   7,95                              € 40,00
Malta                € 18,95                              € 65,00
Austria                € 9,95                              € 50,00
Poland                € 11,95                              € 55,00
Portugal                € 11,95                              € 55,00
Romania                € 16,95                              € 60,00
Slovenia                € 16,95                              € 60,00
Slovakia                € 16,95                              € 60,00
Spain                € 11,95                              € 55,00
Czech Republic                € 11,95                              € 55,00
United Kingdom                €   9,95                              € 45,00
Sweden                € 12,95                              € 55,00
Norway                € 21,95                              € 70,00
Switzerland                € 21,95                              € 70,00


Time of delivery within Europe

Warranty
We are dedicated to delivering a quality product to all our customers. All of our electrical devices are warranted for one year from date of purchase against defects in material and workmanship. Electrical devices from CHI are warrented for two years. If the device breaks down within the warranty period, please contact our customer service via customerservice@myhair.co.uk. We will come back to you with the further procedure within three business days. 

Customer service
If you have any questions or remarks please contact our customer service via customerservice@myhair.co.uk.